Administrative Officer

 Overview

The Montserrat Football Association Inc. (MFA) is seeking a highly organised, proactive, and professional Administrative Officer to support the effective day-to-day operations of the General Secretariat. The successful candidate will provide administrative, clerical, and operational support to ensure the efficient delivery of the Association’s programmes and activities while maintaining the highest standards of professionalism.

Reports to: General Secretary

Job Description

Key Responsibilities

The Administrative Officer will be responsible for, but not limited to:

• Provide general administrative support to the General Secretariat.
• Coordinate competitions, meetings, training programmes and events.
• Assist with the preparation and administration of FIFA Forward, Concacaf, and CFU programmes, applications, and initiatives.
• Assist with bookkeeping, including recording income and expenditure, processing invoices, and maintaining accurate financial records.
• Manage correspondence, emails, telephone calls and respond to general enquiries.
• Prepare letters, reports, meeting agendas, minutes, presentations and other official documents.
• Maintain organized filing systems, both physical and electronic.
• Coordinate meetings, appointments, travel arrangements, and other logistical arrangements.
• Maintain and update databases, records, and membership information.
• Support communication with clubs, players, match officials, stakeholders, partners, and the public.
• Assist with procurement, inventory management and office supplies.
• Process routine administrative and financial documentation including purchase requests, expense claims and supporting financial records.
• Assist with website updates, social media content and other communications as required.
• Ensure confidential records and sensitive information are maintained securely.
• Perform any other duties assigned by the General Secretary that are consistent with the responsibilities of the position.

Qualifications and Experience

Applicants should possess:

• An Associate Degree or higher equivalent qualification in Business Administration, Office Administration, Management, Sports Management, Accounting or a related field.
• A minimum of two (2) years’ experience in an administrative or office support role.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Experience using cloud-based collaboration platforms (e.g. Microsoft 365 or Google Workspace) would be an asset.
• Experience using Quickbooks would be an asset
• Experience working within a sports organization, non-profit organisation, or membership-based organisation would be an asset

Knowledge, Skills and Competencies

The successful candidate should demonstrate:

• Excellent written and verbal communication skills.
• Strong organisational, planning, and time management skills.
• High levels of accuracy and attention to detail.
• The ability to work independently while managing multiple priorities and competing deadlines.
• A professional, courteous and customer-focused approach.
• Strong problem-solving skills and initiative.
• Sound judgement and the ability to maintain strict confidentiality.
• The ability to work flexible hours, including evenings and weekends, when required.
• A valid driver’s licence would be considered an asset.

Salary

Salary will be commensurate with qualifications and experience.

Application Process

Interested applicants should submit:

• Cover Letter
• Curriculum Vitae (CV)
• Names of two (2) Referees

Applications should be submitted to info@montserratfa.org no later than 28 July 2026.

Only shortlisted applicants will be contacted.